FAQ
Frequently asked questions
Direct answers from our Huizhou manufacturing and engineering team.
Answers for buyers
Factory & supply
Yes. JSTARY POWER operates its own PACK workshop, assembly lines and testing facilities in Huizhou.
The standard module MOQ is 12 units. Custom projects are evaluated individually.
UN38.3, CE and MSDS documentation is available by model; third-party inspection can be arranged.
Product & engineering
Yes. CAN and RS485 protocols can be configured for Deye, GoodWe, Solis, Victron and other platforms.
Yes. We support OEM and ODM customization for electrical parameters, enclosure, branding and BMS settings.
Standard sodium-ion battery modules include a five-year factory warranty; project terms are confirmed in the quotation.
Factory information; supporting documents are available on request.
Need a project-specific answer?
Send your voltage, capacity, application and destination. Our engineers will reply directly.